Ikeja Electric, IE, announced Wednesday that it has finished upgrading its customers' systems to allow for simple transactions.
The upgrade was finished over the weekend, and consumers can now easily access their accounts online, Mr. Felix Ofulue, Ikeja Electric's Public Affairs Manager, confirmed the completion of the exercise to newsmen.
Ofulue said: “The system upgrade has been completed. It happened over the weekend.”
Remember that Ikeja Electric said last Friday that it would shut down its customers' billing and vending channels and infrastructures for 48 hours, from July 15 to July 17, 2022, in order to perform an upgrade.
A statement by the management had advised customers to buy energy ahead the shutdown as they might not be able to access necessary information, vending and data.
A public notice issued by the organization had stated: “Ikeja Electric wishes to notify its customers that in a bid to improve on our billing and other integrated platforms, we will be carrying out a 48 hours Customer Information System, CIS, 2.0 system upgrade between 15th and 17th July, 2022.”
“Customers ability to perform the following underlisted on our platforms may be impeded during this period of upgrade. However, our Engineers will endeavour to complete the upgrade within the scheduled time, as well as minimise the impact on customer experience.”