Titilola Viviour-Adeniyi, Executive Secretary, DSVA, stated that the platform will ensure that cases were managed as effectively as possible during the introduction of the Lagos State Domestic and Sexual Violence Case Management System (DSVCMS).
In spite of all its difficulties, according to Viviour-Adeniyi, the COVID-19 pandemic offered an opportunity for service providers and the state to reflect internally, pinpoint systemic gaps, and rethink how to improve service delivery.
She claimed that the Joint EU-UN Spotlight project supported the Lagos State Government due to the requirement to standardise response processes in Lagos State.
The Lagos State Domestic and Sexual Violence Unified Response Protocol and Referral Pathway Document, which was created and ratified in 2021, was used to provide the support, according to the spokesperson.
She said that a portion of the funding was allocated for the creation of a web portal and mobile (Android and iOS) case management application.
Viviour-Adeniyi stated that sexual and gender-based assault cases are now handled and managed manually from beginning to end.
"This slows down the process of providing services, especially as sexual and gender-based violence responders are required to respond to incidents promptly. " from the filling out of complaint forms to printing referral letters to other referral/responder agencies, to dispatching letters, following up on cases, and other related manual processes.
We would be able to handle situations, refer them to responder agencies as needed, and manage cases digitally thanks to the DSVCMS, increasing our operating efficiency.
In essence, DSVCMS digitalizes case management from start to finish for all pertinent responder agencies.
Relevant responder agencies can enter case information and update information on actions performed with the push of a button.
Since the entire ecosystem will have access to this information, she claimed, accountability and transparency would increase.
According to Viviour-Adeniyi, the app would make it easier to follow up on incidents and ensure that all necessary responder agencies, like as the police, hospitals, social services, and non-governmental organizations, could carry out their functions as effectively as possible.
She claimed that because technology was advancing quickly, it was necessary to use a system with technological know-how to report or handle instances because doing so on other social media platforms could jeopardise the secrecy that was crucial to responding to SGBV.
The Lagos State Government was thanked for launching the digital platform to address sexual and gender-based violence by Yinka Akhibu of the UN Residents Coordinator Office in his goodwill letter.
According to Akhibu, as the globe moved toward a digital economy, the state should adopt this new, more effective method of conducting business.
Lawal Rasheed, a statistician with the Lagos Bureau of Statistics, stated at a lecture on the topic of stakeholders in data keeping that managing data is necessary since it saves time.